The Quality objectives of Unimar Marine Services Pvt. Ltd. are to become a leader in our chosen field of Total Management of Ships including Technical Management, Fleet Management, Commercial Management, Shipping Agency and Ship Chandelling. We will establish the quality objectives needed to meet requirements for service realization at relevant functions and levels within the organization.
We will monitor customer satisfaction and will work to enhance customer satisfaction through customer feedback, measurement of customer perception, analysis and implementation of corrective action. We will increase the customer base by soliciting more customers and enhanced Quality of Service through focused training.
We at Unimar Marine Services Pvt. Ltd. Are committed to provide the HIGH QUALITY and Coast-effective Quality service to all our Valued Customers, ensuring value for their money and customer satisfaction. We are committed to comply with the requirements and continual improvement of the effectiveness of the Quality Management System. We will review the suitability of quality policy and quality objectives periodically and will ensure that it is communicated and understood within the organization.